Adstormmedia
Legal
Last updated: 28 June 2025
Adstorm Media operates the website adstorm.media and provides digital marketing services in India. By accessing this website or engaging Adstorm Media for services, you agree to be bound by these Terms of Service and all applicable laws of India. If you do not agree, please do not use our website or services.
Adstorm Media provides digital marketing services including but not limited to search engine optimisation, paid media management, web design and development, social media management, brand strategy, and analytics and conversion rate optimisation. The specific scope, deliverables, and fees for any engagement are set out in a separate Service Agreement or Statement of Work signed by both parties.
Clients are responsible for providing accurate information, timely feedback, and necessary access to platforms and accounts. Delays caused by the client may affect agreed timelines and do not entitle the client to a refund or fee reduction. Clients warrant that any materials, content, or assets provided to us do not infringe any third-party intellectual property rights and comply with applicable Indian laws, including the Information Technology Act, 2000 and ASCI guidelines.
Fees are as agreed in your Service Agreement. Invoices are payable within 14 days of issue unless otherwise stated. All fees are exclusive of Goods and Services Tax (GST). GST will be charged at the applicable rate and shown separately on invoices. Late payments may incur interest at 2% per month. We reserve the right to pause services on accounts more than 30 days overdue. All payments must be made in Indian Rupees (INR) unless otherwise agreed in writing.
No refunds will be issued once work has commenced on a project or retainer period. “Work commenced” means the earlier of: (a) delivery of any strategy document, brief, or creative asset; or (b) seven calendar days after a signed Service Agreement and receipt of payment. Either party may terminate an ongoing engagement with 30 days' written notice. Fees for work already performed during the notice period are non-refundable and remain due. No cancellation is effective until all outstanding invoices are settled.
Upon full payment, clients own the final deliverables created specifically for them (copy, creative, strategy documents). We retain ownership of our methodologies, frameworks, templates, proprietary tools, and any pre-existing materials used in delivery. We may reference the engagement as a case study or portfolio item unless you request otherwise in writing within 30 days of project completion.
All campaigns and creative work produced by Adstorm Media are intended to comply with the Advertising Standards Council of India (ASCI) Code for Self-Regulation of Advertising Content in India. Clients are responsible for ensuring that all information, claims, and materials they provide are truthful, not misleading, and comply with applicable regulations including the Consumer Protection Act, 2019.
Both parties agree to keep confidential any non-public information shared during the engagement. This obligation survives termination of the relationship for a period of two years.
Adstorm Media is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability to any client shall not exceed the fees paid by that client in the three months immediately preceding the claim. Marketing results are inherently subject to market conditions, platform algorithm changes, and third-party factors beyond our control — we make no guarantee of specific results.
These Terms are governed by and construed in accordance with the laws of India, including the Indian Contract Act, 1872, the Information Technology Act, 2000, and the Consumer Protection Act, 2019. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India.
We may update these Terms from time to time to reflect changes in law or our practices. The date at the top of this page reflects the most recent revision. For active clients, material changes will be communicated via email with at least 14 days' notice. Continued engagement after that notice period constitutes acceptance of the updated terms.
For any complaints or disputes arising from our services or these Terms, please first contact our Grievance Officer at hello@adstorm.media. We will acknowledge your complaint within 48 hours and endeavour to resolve it within 30 days, in accordance with the Consumer Protection Act, 2019 and the Information Technology Act, 2000.
For any questions about these Terms, contact us at hello@adstorm.media.